Frequently Asked Questions
Everything you need to know about your safety gear and workwear orders.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
What is your return policy for work boots and apparel?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for safety reasons, used personal protective equipment cannot be returned.
Do you offer bulk discounts for corporate orders?
Yes, we provide competitive pricing for bulk purchases and corporate accounts. Please contact our sales team directly to discuss your specific requirements.
How do I know I am ordering the correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our charts, as safety boot and workwear sizing can vary between brands.
Are your products compliant with Australian safety standards?
Absolutely. All safety footwear, high-visibility clothing, and PPE sold at RSEA Safety Outlet meet or exceed the relevant Australian and New Zealand safety standards.
Can I track my delivery?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.